Job Details

We are Bugcrowd. Since 2012, we've empowered organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others.

Job Summary
We're seeking a Staff Site Reliability Engineer to serve as a technical leader within our infrastructure organization. In this role, you'll help shape the reliability strategy across our engineering teams, drive adoption of best practices, and tackle our most complex infrastructure challenges. You'll be part of an international, highly engaged and technical group that is well‑versed in building enterprise‑ready and extremely secure software systems. Our core values of “simple is strong, respect is king, build it like you own it and think like a hacker” should resonate with you.

Essential Duties and Responsibilities

Define and drive the technical vision for infrastructure reliability across the organization

Architect large‑scale, fault‑tolerant systems on AWS using Terraform

Lead cross‑functional initiatives to improve system reliability, scalability, and efficiency

Establish standards for infrastructure‑as‑code, CI/CD, and deployment practices

Design and implement solutions for our most complex operational challenges

Lead incident response for critical outages and drive systemic improvements

Mentor senior engineers and help grow the SRE team's capabilities

Evaluate and introduce new technologies that improve operational excellence

Influence engineering culture around reliability, observability, and operational maturity

Education, Experience, Skills, & Abilities

5+ years of experience in SRE, DevOps, or systems engineering, with demonstrated technical leadership

Expert‑level knowledge of Terraform, including module design, state management, and scaling IaC across teams

Deep expertise in AWS architecture and services at scale, with strong focus on ECS

Proven experience designing and operating containerized workloads on ECS, including capacity planning, service scaling, and task placement strategies

Strong experience designing and implementing CI/CD systems with GitHub Actions or similar tools

Track record of leading complex, cross‑team technical initiatives

Strong understanding of distributed systems principles

Excellent written and verbal communication skills

Proven ability to balance long‑term technical strategy with immediate operational needs

Preferred Experience

Experience building internal developer platforms or self‑service infrastructure tooling

Knowledge of FedRAMP

Background in cost optimization and FinOps practices

Contributions to open‑source infrastructure projects

Experience scaling infrastructure organizations and processes

Experience defining and implementing SLO frameworks

Working Conditions
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation. Sitting and/or standing – Must be able to remain in a stationary position 50% of the time. Carrying and/or lifting – Must be able to carry/move laptop as needed throughout the work day. Environment – remote, work‑from‑home 100% of the time.

ADA Statement
Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ada@bugcrowd.com.

Pay Range Disclosure
The national estimate for the current base range for the position of Staff Site Reliability Engineer is: $151,040 – $188,800. This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Culture

At Bugcrowd, we understand that diversity in the workplace is vital to a company's success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.

We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.

Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.

EEO Statement
Bugcrowd is EOE, Disability/Age Employer. Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

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