Job Details

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Benefits - As a Call Center Rep at HealthAxis, you will: Answer incoming calls and respond to customer inquiries in a professional and courteous manner; Identify and escalate priority issues to the appropriate team member; Verify and update customer information in the database; Provide accurate and timely information to customers regarding inquiries, concerns, and complaints; Follow up with customers on outstanding issues and ensure resolution; Maintain a positive and empathetic attitude towards customers at all times; Continuously strive to meet and exceed performance goals and metrics to ensure customer satisfaction...Hiring Immediately >>